Airline Customer Service Contacts
  Below are the airline customer service contacts.
Domestic Airlines
Airtran
E-mail: using the "Talk to AirTran Airways " button on our web page at www.airtran.com Customer Relations
AirTran Airways,
Dept. TBL
1800 Phoenix Blvd.
Suite 104
Atlanta, GA 30349
Baggage:
1-800-965-2107 x8900

Phone:

1-866-AIR-CHAT (1-866-247-2428)
American Airlines
Email: Email AA Customer Relations

U.S. Mail
American Airlines Customer Relations
P.O. Box 619612 MD 2400
DFW Airport, TX 75261-9612

Overnight Mail
American Airlines Customer Relations
4255 Amon Carter Blvd. MD 2400
Fort Worth, TX 76155-2603

Delayed Baggage
Baggage delayed less than 5 days:
1-800-535-5225
24 hours
7 days a week

American Airlines Central Baggage Service
1-800-866-4010
1-972-425-5240

Monday - Friday
7:30 a.m. - 4:30 p.m. CT

Fax:

(817) 967-4162
Delta Air Lines

Phone:

800-335-8241 prompt 6 Delta Air Lines
PO Box 20706
Hartsfield Atlanta Airport
Atlanta, GA 30320-6001

Baggage Service Center:
Email: asc.atl@delta.com
You can check the status of delayed baggage online with your 10-digit reference file number.
To contact the Baggage Service Center, call
800-325-8224.

Fax: 888-286-3163
Email: Click here to send an E-mail
Jet Blue

Phone:

 

1-800-JETBLUE (538-2583) (in the US)

JetBlue Airways
P.O. Box 17435
Salt Lake City, Utah 84117-7435

 
Fax: 1-801-365-2440
1-800-JETBLUE (538-2583) (in the US)
Fax: 480-693-2300    
Northwest
Phone: 701-420-6282 Northwest Airlines
Customer Care
PO Box 1908
Minot, ND 58702
 
Fax: 651-367-8459
Spirit

Phone:

800-772-7117
Available 24 hours a day, 7 days a week
Spirit Airlines Corporate Office
2800 Executive Way
Miramar, Florida 33025
Hours of Operation: Monday – Friday from 8:30 AM to 5:30 PM EST
 
Direct: 586-791-7300
Southwest
Phone: 214-932-0333 Mon - Fri, 8:00 am - 5:00 pm CST
Press 1 for Customer Relations
Press 2 for Rapid Rewards
Southwest Airlines
P.O. Box 36647 - 1CR
Dallas, Texas 75235-1647
 
United Airlines
Phone: 1-877-228-1327
Available 8 a.m.-7 p.m. CST Mon-Fri

United Airlines
Customer Relations
PO BOX 66100
Chicago IL 60666

United Headquarters
77 W. Wacker Dr.
Chicago, Illinois 60601
USA

 
United Airlines

Phone:
   

800.WE.CARE2 (800.932.2732) Customer Care - HQSCR
United Airlines
P.O. Box 4607
Houston, TX 77210-4607
 
Fax:  832.235.1806
E-mail: (North America, Central America, South America, the Caribbean and Hawaii)
US Airways
Phone:
1-800-428-4322 (Customer Service)
5 a.m. to 6 p.m. Monday-Friday, MST
Closed Sat-Sun
US Airways
Attention: Customer Relations
4000 E. Sky Harbor Blvd.
Phoenix, AZ 85034
 
International Airlines
Air Canada
Phone:


1-888-247-2262 (toll free)
1-514-393-3333 (regular toll charges apply)
Air Canada - Customer Relations
PO Box 64239,
RPO-Thorncliffe
Calgary, AB, Canada
T2K 6J7
 
Fax: 1-866-584-0380
Email: Click here to send an email
Web: www.aircanada.com
Air France
Phone:
800-237-2747
877-247-9247 Customer Relations
Air France
Customer Relations
P.O. Box 2098
Dept. 980
Atlanta, GA 30320-2980

For baggage inquiries, first file a claim on-line through www.AirFrance.us. Then click on info and services. Then click Customer Care Link.

After the claim is filed, you can use the 800 number to follow up.

Web: www.AirFrance.us
Alitalia
Phone:

212-903-3575

Alitalia Airlines
Attn: Customer Relations Dept.
51 Madison Ave.
Suite 2000
New York, NY 10010

For baggage inquiries relating to luggage lost within the past 5 days, call 800-905-9992.

After 5 days, if you are a permanent resident of the USA or Mexico, call 212-903-3575.

Fax: 212-903-3568
E-mail: customer.relationsNYC@alitalia.it
Iberia
Phone: 1800 772 4642
(english) 8:00am - 9:00pm Lt. Monday to Friday.
(english) 9:00am -5:30pm Lt. Saturdays, Sundays and Holidays
   
Web: www.iberia.com    
Lufthansa
Phone:

800 645-3880
24 hours / daily
Lufthansa Customer Relation: USA
Lufthansa German Airlines
Customer Relations
PO Box 425
East Meadow, New York 11554
 
Fax: + 1 - 516 - 296 - 9838    
Web: www.lufthansa.com    
Qantas
Phone: 1 800 227 4500

Open hours: 5.30am-9.30pm 7 days a week MST,
6.30am-10.30pm 7 days a week MDT
After hours, calls may be diverted to Australia.
Qantas Airways Pty Ltd
Level 5 - Building A
203 Coward Street
Mascot NSW 2020
 
Web: www.qantas.com    
SAS
Phone: 1 800 - 345 9684

Opening hours
08.00 - 20.00 h, Mon - Fri
09.00 - 17.00 h, Sat - Sun

Address
SAS Customer Relations
9 Polito Avenue
Lyndhurst, NJ 07071
 
Fax: +1 201 896 3735    
Web: www.flysas.com